Fraud & Security
Below you will find the latest Fraud and Security notifications to our members. In them you will find details about frequently occurring schemes and how to avoid them. If you feel you may have fallen victim to a fraud scheme be sure to notify a member of our team immediately by calling 800.834.0082 or stopping in your local branch.
MC Federal’s team of fraud analysts work around the clock to monitor purchase activity. We score each transaction to see the potential for fraud and will contact you if we find something doesn’t look right.
Here is how our Fraud System Works:
If we spot unusual activity on your Debit and Credit Card we will attempt to contact you to confirm the activity. Our systems will utilize SMS text messaging, email, and telephone calls to attempt contact. We ask that you respond to these messages, letting us know if the activity is legitimate.
Our Fraud Protection team is available 24/7. Call us at the number provided below, if you feel your card is involved in fraudulent activity or if you have any questions or concerns.
- For Debit Fraud: 888-918-7313
- For Credit Fraud: 866-597-1496
- For Visa Signature® Fraud: 866-587-1494