We want to make our members aware of reports involving individuals posing as Credit Union Fraud Department employees. The scheme may begin with a reported issue involving a victim’s computer, followed by claims of fraud or internal employee misconduct. The imposter may create a sense of urgency and instruct you to withdraw or transfer funds (cash, wire, or otherwise), while telling you not to speak with Credit Union staff.
This is a scam.
MC Federal Credit Union will never ask you to secretly move funds, transfer money to “protect” it, or keep information from our team.
If you’ve recently been contacted, consider whether any of the following apply:
- Was I told there was a problem with my computer, internet, or digital banking?
- Did someone claim to be investigating fraud or internal employee misconduct?
- Was I told not to talk to MC Federal Credit Union staff about the situation?
- Did the situation feel rushed, confusing, or secretive?
- Was I instructed to urgently withdraw or transfer money?
If you answer yes to any of these questions, pause—this may be a scam.
What to do next:
- Do not share personal or account information.
- Do not withdraw or move funds.
- Contact MC Federal Credit Union directly using the phone number on our website, your debit card, or official statements.
Your safety and financial well-being are our priority. If something doesn’t feel right, trust your instincts and reach out—we’re here to help.
